The Accessible Information Standard aims to ensure that disabled people have access to information they can understand and the communication support they may need. The Standard applies to service providers across the NHS and adult social care system. As organisations that provide NHS services, GP practices are required by law to follow the Standard under Section 250 of the Health and Social Care Act.
This applies to patients and their carers who have information and / or communication needs relating to a disability, impairment or sensory loss. It also applies to parents and carers of patients who have such information and / or communication needs, where appropriate.
Individuals most likely to be affected by the Standard include people who are blind or deaf, who have some hearing and / or visual loss, and people with a learning disability. However, this list is not exhaustive.
Please contact reception for a form to complete or use the online form in section 10 on the right hand side of this page if you have any specific information or communication needs. Please complete the form and return it to the surgery and the information will be added to your records in order for us to be able to assis you with your needs.