Patient Participation Group

Next Practice Patient Participation Meeting

TBC due to Covid-19

Introduction

Ashby Turn Primary Care Centre welcomes patients to give their views on how the practice is doing and would like to receive the opinions of as many patients as possible in order for us to maintain the best possible delivery of care.

As a patient with our practice your point of view is important and will enable us to enhance your experience when you come to the surgery.

Patient Participation Group

We currently have a Patient Participation Group consisting of approximately 30 patients. We have around 5 patients who regularly attend quarterly meetings to discuss any current issues raised by either the practice or patients. The meetings are a good opportunity for our patients to gain an understanding of General Practice and the day to day operation of Ashby Turn Primary Care Centre. The Practice Manager attends the majority of meetings to answer any questions that arise from discussions. All minutes from our PPG meetings will be published on the website.

Membership to the PPG is open to all our patients and staff of the practice and we would welcome any new members who wish to join.

How to Join

All patients registered with our practice are welcome to join. If you are interested in joining please contact Lindsey Lappin, Assistant Practice Manager, or alternatively please complete the following form and return it to us. Thank You.

Application form

Patient Satisfaction Survey 2020

Survey Results 2020

PPG Minutes

Meeting minutes 13th February 2020

 

Please note:

Personal complaints cannot be dealt with through the Patient Participation Group meetings. Complaints should be addressed to the Practice Manager. If you wish to know more about our complaints procedure, please contact our reception team.

Your Neighbourhood Professionals. Just a Click Away!
Your Neighbourhood Professionals. Just a Click Away!